This is what we agree with every buyer at checkout, before any payment is taken – in both directions. It covers what we commit to, how delivery works, and why a license cannot be returned once it has been issued.
A lifetime license is a file signed for your Hardware ID that the application checks on your own machine, without ever contacting us. The moment it reaches you it is permanently yours, so there is no technical way for us to switch it off – which is why all sales are final. What we can do, we do: a free tool that proves your Hardware ID is stable before you pay, instant delivery, re-downloads whenever you need them, and real support. Ask us anything before you buy – that part is free too.
Our half of the agreement, in plain words. The binding wording is in section 3 below.
A summary for quick reading. The binding text is the full agreement below.
| Subject | Rule |
|---|---|
| Refunds | Not available once the license is issued – no full refunds, no partial refunds, no credit, no exchange. Everything we can fix, we fix through support. |
| Delivery | Immediate – emailed to your account address and shown in your dashboard as soon as the payment is confirmed. |
| Lifetime licenses | Offline license.dat, signed for one HWID, validated locally by the application. It never checks with our server, so it cannot be recalled or cancelled after delivery. |
| Machines per license | One license = one Hardware ID = one PC or server, permanently. Another machine – or the same one after its HWID changes – needs its own license. Check yours with the free HWID tool before you pay. |
| Timed licenses | The paid period starts at issue. Unused days are not refundable, and a timed license cannot be converted into a lifetime license. |
| Compatibility | Your responsibility, before you pay. Features, builds, screenshots and supported files are published here, and pre-sale questions are answered by ticket and on Discord. |
| "It does not work for me" | Not a refund reason – but it is a support case, and we take those seriously. Most turn out to be configuration and are solved the same day. |
| PayPal disputes / chargebacks | Please talk to us first – it is faster. A dispute opened after delivery is a breach of this agreement: account access is paused while it runs, and we respond to the provider with your confirmation and the delivery record. |
| 14-day right of withdrawal | Waived at checkout by expressly requesting immediate delivery, as allowed for digital content (UK CCRs 2013 reg. 37, Directive 2011/83/EU art. 16(m)). |
| Buying without an account | Not possible. Every purchase is made from a logged-in account, and that account is the party bound by this agreement. |
Version 2026-09-20.3, effective 20 September 2026. This is the text displayed and signed at checkout.
1.1This is the agreement between GamesBit.net, trading as Titan Editor 2026 ("we", "the Seller"), and the holder of the website account used to place the order ("you", "the Buyer").
1.2Licenses are sold only to registered accounts on gamesbit.net. There is no guest checkout, so the account you are logged in with is the one this agreement belongs to, and the one the license is issued on.
1.3You confirm that the details on your account are correct and that you are entitled to use the payment method you pay with.
1.4If you are buying for a company, a team or a server project, you confirm you are allowed to accept this agreement on its behalf.
2.1You are buying a software license for Titan administration software for MuOnline servers. It is digital content, delivered electronically. Nothing is shipped.
2.2The license is generated from the details you enter at checkout and is delivered as soon as the payment is confirmed: by email, and in your dashboard on this website.
2.3Features, screenshots, videos, supported builds, version numbers and the changelog are published on this website before you buy. Checking that Titan fits your server, your files, your emulator and your season is your part, and it is worth doing before you pay.
2.4If anything is unclear, ask first. We answer pre-sale questions by support ticket and on Discord, and we will tell you honestly when Titan is not the right fit for your setup. It costs you nothing to ask.
3.1We deliver immediately. The license is generated and emailed within minutes of the payment, and it appears in your dashboard at the same time.
3.2If delivery fails for any reason, tell us and we issue the license by hand. You never lose a license because our automation had a bad day.
3.3If a license file is wrong or broken because of something on our side, we fix it or reissue it, at no cost to you.
3.4We make sure you get the Hardware ID right before you pay, not after. The Titan HWID Generator is free, it asks for a restart on purpose, and it tells you whether your ID is stable. Pay only once it says so, and your license is signed for the right machine first time.
3.5The build you bought stays available in your dashboard. You can download it again whenever you need it.
3.6One price, once. A lifetime license has no subscription, no renewal fee and no feature held back to make you pay again for the same machine.
3.7We answer support tickets, and we do not withdraw a license because you asked a difficult question, left a critical review or disagreed with us.
4.1A lifetime license is an offline license file (license.dat), cryptographically signed for one Hardware ID (HWID), for one PC or server.
4.2The application checks that file locally, on your own machine. It never contacts our servers. That is the point of an offline license: it keeps working even if this website does not.
4.3It also means that once the file has been generated and sent to you, it is permanently in your hands. We have no technical way to switch it off, limit it or take it back. That is why a lifetime license is final once it is issued, and why it cannot be refunded in whole or in part.
4.4The license is signed for the HWID you enter at checkout, so getting that right matters. The Titan HWID Generator is free and does the restart check for you, and you should only pay once it reports a stable Hardware ID. A license issued for a HWID that turns out to be wrong or unstable cannot be undone by us, and it is not a refund case.
4.5One license covers one Hardware ID, which means one PC or server, permanently. If that machine is replaced, or its Hardware ID changes for any reason, the license no longer matches it and the new machine needs its own license. That is also why a license is a small one-off price per machine instead of a subscription.
4.6A lifetime license has no expiry and covers the application you bought it for. It does not cover the other Titan applications, and it is not a promise of every future application we may publish.
5.1A timed license gives access to the legacy online licensing system for the period you buy. The period starts when the license is issued, not when you first use it.
5.2Access is delivered immediately, so once the license is on your account the purchase is final and cannot be refunded in whole or in part. That includes unused days if you stop running your server or simply do not use the software.
5.3A renewal or an extension adds time to an existing license, and is final in the same way from the moment it is applied.
5.4An Update Pass raises the version your license may run, and is final from the moment it is applied.
5.5Timed licenses belong to your account. They are not transferable to another account, and they cannot be exchanged or credited towards a lifetime license.
6.1Because every license is delivered in full the moment you pay, and cannot be taken back afterwards, all sales are final. We do not give refunds, partial refunds, store credit or exchanges once a license has been issued.
6.2So there is no confusion later, these are not refund reasons: changing your mind; buying the wrong product, plan or duration; buying twice by mistake; closing your MU server; the software not having a feature you assumed it had; the software not fitting your server files, emulator, season, database or custom modifications; not being able to configure it; not reading the documentation; losing the license file; not using the license; your hardware changing; or your account being suspended for breaking this agreement.
6.3None of that means you are on your own. Anything in the list that we can actually help with - configuration, a broken file, a delivery that never arrived - is a support ticket, and we deal with it. It just is not money back.
6.4The one exception is a genuine duplicate charge caused by a fault in our payment flow, meaning the same license charged twice. Report it by support ticket within 7 days and we correct it.
7.1This section applies if you buy as a consumer and would otherwise have a statutory 14-day right to cancel digital content, in particular under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Directive 2011/83/EU as implemented in your country.
7.2By accepting this agreement you expressly ask us to supply the license immediately, before that 14-day period ends, because instant delivery is the whole point of the purchase.
7.3You acknowledge that you therefore lose the right to cancel once the supply of the license has begun, and that you will not be able to cancel the contract after the license has been issued.
7.4You are given this information before you pay and on a durable medium: the agreement is shown in full at checkout, a copy is emailed to you with your confirmation, and the current version stays published at https://gamesbit.net/terms.php.
8.1Support is provided by ticket on this website and on our Discord, in the order requests arrive.
8.2We help with installing our software, with license file problems on our side, and with bugs in our own applications. That is what section 3 commits us to.
8.3We do not provide, repair, configure or support third-party server files, emulators, databases, websites, hosting, anti-cheat or your own custom modifications. A problem in those is not a fault in our software, although we will usually tell you what we think is wrong.
8.4Support time does not pause, extend or restart a timed license, and the outcome of a support request is not a refund route.
9.1Please open a support ticket first and give us a fair chance to look at it. Most problems turn out to be configuration and are solved the same day. This is genuinely the fastest way to get a working license.
9.2Opening a PayPal dispute, a claim or a card chargeback after the license has been delivered is a breach of this agreement, because the license we delivered cannot be recalled and the payment is the only thing we received in exchange for it.
9.3If a dispute is opened we will respond to the payment provider with the facts: this agreement in the version you accepted, the record of your acceptance (account, date and time in UTC, IP address and browser), the delivery record, and the transaction details.
9.4While a dispute or chargeback is open, access to the account and the licenses attached to it is paused. It is restored as soon as the dispute is withdrawn or resolved in our favour.
9.5If a chargeback is decided against us after the license was delivered, the license granted to you is withdrawn as a matter of contract and any further use of the software is unlicensed. In that situation we may also recover the amount charged back together with the dispute fee, although we would much rather have sorted the problem out with you first.
10.1You get a personal, non-exclusive, non-transferable right to use the software on the licensed machine. The software, its source and its branding stay ours.
10.2You may not resell, rent, lend, share, publish, sublicense or distribute the license file or the software, and you may not decompile, patch, crack or bypass the licensing, or help anyone else do so.
10.3Sharing or leaking a license file, or running one license on more machines than it was issued for, ends that license without a refund.
11.1The software is sold on the basis of what is published on this website at the moment you buy it.
11.2Future versions, features, applications and compatibility are not promised and are not part of what you are paying for. Roadmaps, previews and Discord messages are plans, not commitments.
11.3We may change prices, plans, application availability and this policy at any time. The version that applies to your order is the one you accepted at checkout, which is stored with your confirmation and identified by its version number and hash.
12.1When you confirm this agreement we record: your account username and email, the name you type to confirm, the date and time in UTC, your IP address, your browser, the exact text and version of this agreement with a SHA-256 hash of it, each confirmation you ticked, and the order details including products, amount, currency and, for a lifetime license, the HWID.
12.2This is your receipt as much as ours. A copy is emailed to you, you can see it in your account, and you can ask for another copy at any time by support ticket.
12.3We keep it as evidence of the contract, and we disclose it to PayPal, to any other payment provider and to a competent authority if there is a dispute, a claim or a chargeback. We do not use it for anything else and we do not sell it.
13.1To the maximum extent the law allows, our total liability in connection with a purchase is limited to the amount you actually paid for that license.
13.2We are not liable for loss of data, loss of a server, loss of players or loss of income, or for indirect or consequential loss. Keeping your own backups is your responsibility - Titan Backup is a tool that helps, not a guarantee.
13.3Nothing in this agreement removes liability that cannot lawfully be removed, and nothing in it takes away a statutory right you have if our software is genuinely faulty in a way that is down to us.
14.1This agreement, together with the order details recorded with it, is the whole agreement for your purchase, and it replaces anything said before it in chat, on Discord or by email.
14.2If one clause turns out to be unenforceable, the rest of the agreement still applies.
14.3For anything about an order, open a support ticket at https://gamesbit.net/support.php from the account that made the purchase.
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